LATEST INFORMATION-The Parcel24 service in the fight against the coronavirus

10/04/2020

We would like to remind you that we continue to place postal items in the Parcel24 locker systems in order to avoid congestion at the Post Offices.

In order to avoid any inconvenience:

Please ignore any printed or SMS notification you received for an item, if in the meantime you received an SMS notification by Parcel24.
When you arrive at the locker system, press “Collect” and then enter the 6-digit pin code you received by SMS. Then press the green OK button. The locker door containing your item will open and at the same time you will see the respective locker’s location on the diagram displayed on the screen. Please collect your item and kindly close the locker door before leaving.
The systems are located:

District	Location	Exact point of installation
Lefkosia	Lefkosia District Post Office	On the side of the building, facing Red Cross street
	Latsia Post Office	In front of the Post Office
	Lakatameia Post Office	In front of the Post Office
Lemesos	Lemesos District Post Office	At the back of the building
	Leof. Makariou Post Office	In from of the building (facing Arch. Makarios Avenue)
	Agiou Nikolaou Post Office	On the side of the building, next to Hellenic Bank building)
Larnaka	Larnaka District Post Office	In front of the building
Larnaka	ESSO Petrol Station, 34 Giannou Kranidioti, 6045 Larnaka
Pafos	Pafos District Post Office	On the side of the building
Ammochostos	Paralimni Post Office	In front of the building

We kindly ask you to collect your items the soonest possible in order to enable us to serve as many customers as possible.

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To help you avoid visiting the Post Offices during working hours, Cyprus Post is throwing the 24-hour Parcel24 locker systems in the fight against Coronavirus.

From Monday, April 6, 2020, and as long as the restrictive measures are in force, a number of registered items (barcode "R") and parcels (barcode "C") containing goods, provided that they bear the recipient's mobile phone, will be placed in the Parcel24 systems, regardless if the recipient is a subscriber.

This campaign is aimed at customers whose postal address is served by the following Post Offices:

• Lefkosia District Office

• Lemesos District Office

• Larnaka District Office

• Pafos District Office

• Agios Nikolaos, Limassol

• Drosias, Larnaca

• Lakatameia

• Latsia

• Makarios Avenue, Lemesos

• Paralimni

The items will be placed in the systems which are installed outside the respective offices, except for the one in Drosia for which the items will be placed in the Parcel24 system at the ESSO petrol station, 220 Giannou Kranidiotis Street, 6047 Larnaka.

When the item is ready to be collected, you will receive a message on your mobile in the format:

ΠΑΡΑΛΑΒΕΤΕ ΤΟ ΑΝΤΙΚΕΙΜΕΝΟ/COLLECT ΙΤΕΜ ΧΧ123456789ΧΧ ΠΛΗΡΩΤΕΟ ΠΟΣΟ/AMOUNT PAYABLE € 0. LOCKER: XXXXXXXXXXX, ΚΩΔΙΚΟΣ/PIN: XXXXXX.

Using the pin at the respective system, the locker containing your item will open.

Items remain available for pickup for 72 hours after being placed in the system.

Due to the emergency, placement of items in Parcel24 lockers will be free of charge. Also, the "Per-Use" subscription will be free for as long as the restrictive measures apply.

For some items already in the Post Offices, you may have already received a receipt notification, either in print or by SMS. If the item is placed in a Parcel24 box, please ignore the previous notice.

Traffic to and from Parcel24 systems is subject to the restrictions contained in the relevant Decrees of the Minister of Health.

For any information or clarifications, you can call the Cyprus Call Center at 80002000 (free calls).