Shipping Tool

Prepare an electronic Shipment Request

Dear customers,

We would like to inform you that:

Please read the Terms & Conditions of the service you want to use before sending the item, by pressing the link below:

In addition, due to the pandemic, postal items can be sent only to the countries contained in the list published on our website. We kindly ask you to consult this list to check if the desired country is contained therein.

Cyprus Post have prepared an application to allow you to prepare in a user firendly manner the Shipment Request. Herebelow you can read more details.

By pressing on the lnk, you can watch a short video on how to fill in the Shipment Request. 

Prepare the Shipment Request

Sender

Field

Description

Instructions-Notes

Mandatory

Example

Sender First Name*

Name of sender

Yes

Andreas

Sender Last Name*

Last name of sender

Yes

Andreou

Sender Organization Name

Name of Organisation/Company

If applicable

No

ABC Trading Ltd

Sender Postal Code*

Postal Code of sender

Enter your postal code and then press the «Lookup» button

Yes

2063

Sender Town*

Town of sender

It is populated automatically based on the postal code entered already

Yes

Strovolos

Sender Street Name*

Street Name of sender

Scroll down and select your street name 

Yes

Prodromou

Sender Street Number

Number of street 

Enter if applicable

No

100A

Office/Apt. Number

Office or apartment number

Enter if applicable, up to 3 characters incl. spaces. If the office/apartment number consists of more characters, please write the correct one on the address details on the package.

No

451

Sender Country

Sender Country

By default it is Cyprus

Yes

Cyprus

Sender Email

Email of sender

Enter a valid e-mail address if available

No

fakeemail@domain.com

Sender Telephone Number

Telephone number of sender

Telephone number. After the "+" sign, enter country code followed by the telephone number

No

35799999999

Receiver

Field

Description

Instructions-Notes

Mandatory 

Example

Receiver First Name*

Name of recipient

Yes

Helen

Receiver Last Name*

Last name of recipient

Yes

Hash

Receiver Organisation Name

Name of organisation/company

If applicable

No

DEF Limited

Receiver Street Name*

Street name of recipient

Yes

Main street

Receiver Street Number

Number of street

No

55Α

Office/Apr. Number

Office or apartment number

Enter if applicable, up to 3 characters incl. spaces. If the office/apartment number consists of more characters, please write the correct one on the address details on the package.

No

553

Receiver Postal Code

Postal code of recipient

Maximum 17 digits 
 

No

123455 56789

Receiver Town*

Town of recipient

No

New York

Receiver Country*

Country of recipient

Choice from the drop down menu. As you type, drill down to available options. Choose the correct country. Please see note!

Yes

United States

Receiver Email

Email of recipient

Enter a valid e-mail address

No

mail@domain.com

Receiver Telephone Number

Telephone number of recipient

Enter the telephone number after the «+» symbol including the country code

No

+123456789

Customs Declaration

Field

Description

Instructions-Notes

Mandatory 

Example

Customs Nature of Goods*

Nature of Goods contained in the postal item

Select the relevant box: Gift, Doc, Commercial Sample, Returned Good, Sales Good, Other

Yes

Gift, Doc, Commercial Sample, Returned Good, Sales Good, Other

Customs Nature of Goods Other

Description of contents if you select «Other»

Customs Attached Documents

Documents accompanying the item

License, Certificate, Invoice

No

License, Certificate, Invoice

Customs Content Pieces*

Description of the contents

Description of the contents, selection of the country of origin of the contents, weight (kilos) and value (Euro). The value cannot be zero (0).

  
Press the button «Add item» to save your entry.

A separate line for each content item.

Repeat as needed.

Yes

Description: Shirt
Origin: China
Quantity: 1
Weight: 0.5 (use «.» not «,»)
Value (€): 50

Field

Description

Instructions-Notes

Mandatory 

Example

I certify that the particulars in the customs declaration are correct and that this item does not contain any article(s) prohibited by legislation or by postal or customs regulations *

Declaration

Check the box

Yes

Submit shipment request

Completion and submission of the shipment request

Press the «Submit shipment request» button

Note:

If you want to send an item to South Korea please select KOREA, REPUBLIC OF.

***Important***

After your submit the Shipment Request, you get get a confirmation message and a reference number in the form of 202Χ-ΜΜ-ΝΝΝΝ. You should note this reference number on the item and drop off the item at any Post Office as described below.    

***We remind you that the senders must continue to write directly on the package the full details of the recipient and the sender***

The steps are:

  1. Complete and submit the Shipment Request
  2. Note the reference number
  3. Drop off the item at any Post Office. Advise the Postal Officer about the service you want to use to send it (regular small packet, registered, parcel, EPG parcel-where applicable-EMS Datapost) and pay the relevant postages. 

Kindly note that the shipping request cannot be created by the Postal Officers.

Prepare the Shipment Request