1. For your own convience, we kindly ask you to visit the Distrcit Parcel Post Offices to collect parcels only if you have received the notifications, either in printed form or SMS.
2. We would like to remind you that items from the United Kingdom are subject to customs clearance. Therefore, in order to collect the items it is necessary to present a proof of purchase/invoice to the customs officers.
3. For parcels originating from Germany, kindly note that the number of the form 999999999999 is an internal reference of Deutsche Post. In order to track the item , the barcode should be of the form CX123456789DE. You can obtain the correct form at the website https://nolp.dhl.de. You can enter the number and then it will be transfromed to the UPU standard CX123456789DE.