Delivery Choice

30/01/2024

In our continuous effort to improve the services offered to our customers, Cyprus Post is offering a Delivery Choice, applicable to parcels and EMS items (barcodes starting with C and E respectively).

For all items not subject to customs examination and provided that a valid mobile number or email is available in the item’s electronic data, upon arrival of the item in Cyprus, a message will be sent to the addressee, with a link to a delivery choice page. The link will be valid until 6.00 am on the next date.

The addressee will be given the following delivery choices:

  1. To a Parcel24 parcel locker (free of charge). The addressee can select a parcel locker system located in the same district, based on the address.
  2. Collection from the Post Office that serves the respective post code.
  3. Redirection to another delivery address from the one on the item’s label, eg. to an office address, to neighbor etc.
  4. Home delivery to the original address on the item’s label.

The delivery choice is not mandatory. In case the addressee does not make a choice, the item will be delivered to the address on the label.

The delivery choice is a free service. Furthermore, the addressee will not be required to enter any personal data.